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Haemcare appointments: booking, fees and WhatsApp explained

How booking works at Haemcare Clinic, from choosing a service and checking fees to payment verification and confirmation, on the website or on WhatsApp.

Two ways to book

You can book on this website, or on WhatsApp using the clinic's number. Both follow the same availability and payment rules.

Step by step

  1. Choose the service. Options are a new consultation, follow-up consultation, reports review, IV iron replacement and chemoimmunotherapy requests. See services and fees for what each includes.
  2. Check the fee. Fees are published in PKR before you book. Treatment fees cover administration only. Medicines and other separately agreed charges are not included.
  3. Pick a time. The booking form shows times that are available now. Times are in Pakistan time.
  4. Review and submit. Check the summary and submit. Nothing is reserved until you submit, and a submission is not yet a confirmed appointment.
  5. Pay as instructed. The clinic uses manual transfers. Follow the instructions for your booking reference and upload a receipt for staff to review. A receipt alone is not confirmation.
  6. Wait for confirmation. Staff verify payment and confirm your appointment. Online consultation details are shared after confirmation.

Which services need what

  • New consultation: no previous Haemcare visit is required.
  • Follow-up and reports review: a verified, attended previous visit is required.
  • IV iron and chemoimmunotherapy: these are requests. The doctor must review and approve them before payment instructions are sent.

Keeping your details safe

Never share passwords, wallet PINs or one-time codes with anyone. The clinic will not ask for them. Booking information and receipts are stored privately for authorised staff.

Ready to book? Make a booking or start a chat on WhatsApp from the contact page.

Frequently asked questions

When is my appointment confirmed?

A submitted booking is not yet a confirmed appointment. The clinic confirms it after required approvals, payment verification and successful Calendar synchronization.

Can I change or cancel a booking?

Contact the clinic on WhatsApp and include your booking reference. Staff help with changes and payment questions.

Who can book a follow-up or reports review?

These need a verified, attended previous visit for the selected patient. If your record cannot be verified online, contact the clinic on WhatsApp.

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Have questions about your own results?

Choose website booking or speak with us on WhatsApp.

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